Communication - Home and School

Questions About Your Child’s Education?

Education is a shared process between home and school, and good communication is an excellent starting point for resolving issues that may arise. School staff welcome the opportunity to talk with you about your child’s education. If you have a concern or question about your child’s education, the following steps will help ensure an effective line of communication.

Step 1: Teacher
The first person to talk with is the classroom teacher.  They know your child well and most concerns can be addressed at this level of communication. Please set up an appointment by contacting the teacher or the school so that your concern can be heard without distractions.

Step 2: Principal
If you need extra assistance with your concern or question, your school principal is there to help you.

Step 3: District Staff
If you have questions that you feel were not resolved at your child’s school, contact the School District Office at 604.792.1321 and ask for the District Supervisor responsible for the school. The receptionist can provide the name of this contact person. If not resolved at this level, your questions will proceed to the Superintendent.

There are lots of opportunities to form a relationship with your child's teacher and the school:

Parent/Teacher Conferences
Meet the teacher nights, parent/teacher conferences and student-led or student-involved conferences are excellent ways to get to know your child’s teacher(s). Some questions your childs teacher can address during a Parent/Teacher Conference:

  • Is my child performing up to their ability in the subject?
  • If not, what alternative strategies can be taken to help them at school?
  • Are there any special school supports or programs that might help my child?
  • What are my child’s strengths and weaknesses?
  • Does my child get along with other students?
  • How are my child’s work habits?
  • What is the best way to contact you during the year about my child’s progress?

During the conference you may wish to share important things about your child. Let the teacher know about your child’s interests and about anything that might affect their learning at school.

Parent Advisory Committees (PACs)

Parents and guardians who are informed about and committed to their children’s education make a positive difference in their children’s quality of learning. All parents and guardians are automatically PAC members at their children’s school(s). Some things your PAC does:

  • Work to enhance communication and cooperation among students, school, home and community.
  • Advise on local school decisions.
  • Assist in setting school policies.
  • Sponsor programs and forums.
  • Volunteer in the schools.
  • Coordinate school events, hot lunches and fundraising.

District Parent Advisory Council (DPAC)

The Chilliwack School District Parent Advisory Council (DPAC) is a legislated organization recognized within the BC School Act to contribute to the betterment of education through its advisory role.

DPAC’s role as an advocate for parent involvement in the education system is to advise the Board on matters relating to education in the School District through the collective views of those PACs that are members of DPAC.

Contact information for the DPAC Executive can be found on the School District website at:





Information & Announcements

CUPE Skills, Training and Enhancement Fund

Applications for the new CUPE Skills, Training and Enhancement Fund will be accepted twice annually for adjudication. All CUPE staff are eligible to apply to this fund. Further information and application forms can be found in the staff section of our website

School Bus Safety Tips

For Drivers

  • The large AMBER alternating flashing lights warn motorists that the school bus is about to stop to either load or unload students; slow and stop if it is safe to do so.
  • The large RED alternating flashing lights warn motorists to STOP as the school bus is either loading or unloading students.
  • Drivers must STOP in either direction whenever you see flashing RED lights on a school bus.
  • After stopping for a school bus, don't start moving again until the bus moves on or the driver signals that it's safe by turning off the lights and pulling

Ride 360 Bussing App

Does your child ride the bus? Get instantly notified if there are any disruptions or delays on your route! The free Ride 360 App provides parents and guardians direct access to their students bussing schedule, while allowing Transportation to send timely notifications and alerts. Download Ride360 from your App provider today! 

Learn how to access your student information on the app, by viewing the User Guide.



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